Latest News
The Battle to Bring Passengers the Fastest Wi-Fi 14 Apr 2014
Wi-Fi in the sky is taking off, promising much better connections for travelers and a bonanza for the companies that sell the systems.With satellite-based Wi-Fi, Internet speeds on jetliners are getting lightning fast. And airlines are finding that travelers expect connections in the air to ri... Read more
Iberia's apps for seamless passenger experience 31 Mar 2014
Iberia is taking the lead on something other than management-labor conflict.The Spanish airline has emerged from a rocky few years and is now showing other airlines how to use technology to provide a seamless passenger experience with its proprietary Ágora platform.Released in Madrid Barajas ... Read more
Happy Airports Make More Money 27 Mar 2014
During my recent presentation at the Passenger Terminal Conference in Barcelona, I said “happy airports make more money”. What exactly did I mean by this? Some time ago I read an article based on a research study that showed satisfied passengers will spend 45% more on airport retail purc... Read more
Dubai: 7th Successive Month of Passenger Growth 25 Mar 2014
Dubai (DXB) edged a step closer to becoming the world's busiest international airport by 2015 when it recorded its seven successive month of double digit passenger growth in February.“We’ve had a great start to the year and February’s traffic gains bring us one step closer to t... Read more